Last updated: March 11, 2025

This Privacy Policy describes how Ohm Med Spa (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ohmmedspa.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You

When you use our Services, we may collect:

Contact Information: Name, email, phone number, and mailing address.
Appointment & Treatment Information: Details about services booked, medical history, treatment preferences, and consultation notes.
Payment Information: Billing address, payment confirmation details (note: we do not store full credit card details).
Account Information: Username, password, and security details if you create an account.
Customer Support Communications: Information you provide when contacting us for inquiries, appointment requests, or feedback.

Providing this information is optional, but certain features of our Services may not be available if you choose not to share specific details.

Information We Collect Automatically

We automatically collect certain information when you interact with our Site, including:

Usage Data: Pages visited, browsing activity, IP address, browser type, and device information.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize marketing efforts. You can manage your cookie preferences through your browser settings.

Information We Collect from Third Parties

We may receive personal information from:

Service Providers: We partner with third-party vendors (e.g., scheduling software, payment processors, and analytics providers) that collect information on our behalf.
Marketing & Advertising Partners: We may receive data about your interactions with our ads on third-party platforms.

How We Use Your Personal Information

We use the information we collect for the following purposes:

Providing & Enhancing Services: Scheduling appointments, processing transactions, and improving our offerings.
Marketing & Promotions: Sending promotional emails, special offers, or personalized advertising. You can opt out of marketing communications at any time.
Security & Fraud Prevention: Detecting and preventing unauthorized activity.
Compliance & Legal Obligations: Meeting regulatory requirements and responding to legal requests.

How We Share Your Personal Information

We do not sell your personal information. However, we may share it under the following circumstances:

With Service Providers: We share information with vendors (e.g., payment processors, scheduling software, and IT services) to help us operate our business.
For Legal & Security Purposes: If required by law, court orders, or to protect our rights or the safety of others.
With Business & Marketing Partners: To personalize and improve your experience with targeted marketing efforts.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you.
Right to Correct: Request corrections to inaccurate personal information.
Right to Delete: Request deletion of your personal data, subject to certain legal requirements.
Right to Opt Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in emails or contacting us directly.

To exercise these rights, contact us at drjocha@ohmmedspa.com or 619-604-3309.

Cookies & Tracking Technologies

We use cookies to enhance user experience, provide analytics, and personalize marketing. You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

Data Security & Retention

We implement security measures to protect your information, but no system is entirely secure. We retain your data as long as necessary for business and legal purposes.

Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us to request removal.

International Data Transfers

If you access our Services from outside the United States, be aware that your information may be transferred and processed in the U.S., where data protection laws may differ from those in your country.

Third-Party Links

Our Site may contain links to external websites or services not controlled by us. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: drjocha@ohmmedspa.com
Phone: 619-604-3309

SMS Text Messaging Terms of Service

1. Introduction

Ohm Med Spa ("we," "us," or "our") provides SMS messaging services to facilitate communication with our customers. By opting into our SMS service, you agree to these Terms of Service.

2. Purpose of SMS Communication

Our SMS messages are strictly informational and may include:

Appointment confirmations and reminders
Responses to service-related inquiries
Payment-related notifications

We do not send marketing, promotional, or advertising messages through this service.

Compliance Notice: Standard message and data rates may apply as determined by your mobile carrier.

3. Customer-Initiated Messaging

Customers may initiate communication with us via SMS. Our responses will be limited to informational purposes only. If additional assistance is needed, we may direct you to call or visit our location.

4. Opting In

By texting Ohm Med Spa or providing your phone number for SMS communication, you consent to receive informational text messages from us. Standard message and data rates may apply.

5. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message. Once opted out, you will no longer receive SMS messages, except for confirmation of your opt-out request.

6. Message Frequency

Message frequency will vary based on your inquiries and appointment activity. We strive to keep communications minimal and relevant.

7. Data Privacy

Your privacy is important to us. We do not share, sell, or distribute your phone number or SMS communication details with third parties. For more information, please review our Privacy Policy.

8. Support & Contact Information

If you need assistance, reply with HELP or contact us at:
Phone: 619-6043309
Email: drjocha@ohmmedspa.com

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website.

By using our SMS service, you acknowledge and agree to these Terms of Service.