Last updated: April 21, 2025

This Privacy Policy describes how Ohm Med Spa (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ohmmedspa.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You

When you use our Services, we may collect:

• Contact Information: Name, email, phone number, and mailing address.
• Appointment & Treatment Information: Details about services booked, medical history, treatment preferences, and consultation notes.
• Payment Information: Billing address, payment confirmation details (note: we do not store full credit card details).
• Account Information: Username, password, and security details if you create an account.
• Customer Support Communications: Information you provide when contacting us for inquiries, appointment requests, or feedback.

Providing this information is optional, but certain features of our Services may not be available if you choose not to share specific details.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third-party and affiliate company for marketing purposes.

Information We Collect Automatically

We automatically collect certain information when you interact with our Site, including:

• Usage Data: Pages visited, browsing activity, IP address, browser type, and device information.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize marketing efforts. You can manage your cookie preferences through your browser settings.

Information We Collect from Third Parties

We may receive personal information from:

• Service Providers: We partner with third-party vendors (e.g., scheduling software, payment processors, and analytics providers) that collect information on our behalf.
• Marketing & Advertising Partners: We may receive data about your interactions with our ads on third-party platforms.

How We Use Your Personal Information

We use the information we collect for the following purposes:

• Providing & Enhancing Services: Scheduling appointments, processing transactions, and improving our offerings.
• Marketing & Promotions: Sending promotional emails, special offers, or personalized advertising. You can opt out of marketing communications at any time.
• Security & Fraud Prevention: Detecting and preventing unauthorized activity.
• Compliance & Legal Obligations: Meeting regulatory requirements and responding to legal requests.

How We Share Your Personal Information

We do not sell your personal information. However, we may share it under the following circumstances:

• With Service Providers: We share information with vendors (e.g., payment processors, scheduling software, and IT services) to help us operate our business.
• For Legal & Security Purposes: If required by law, court orders, or to protect our rights or the safety of others.
• With Business & Marketing Partners: To personalize and improve your experience with targeted marketing efforts.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Correct: Request corrections to inaccurate personal information.
• Right to Delete: Request deletion of your personal data, subject to certain legal requirements.
• Right to Opt Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in emails or contacting us directly.

To exercise these rights, contact us at drjocha@ohmmedspa.com or 619-604-3309.

Cookies & Tracking Technologies

We use cookies to enhance user experience, provide analytics, and personalize marketing. You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

Data Security & Retention

We implement security measures to protect your information, but no system is entirely secure. We retain your data as long as necessary for business and legal purposes.

Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us to request removal.

International Data Transfers

If you access our Services from outside the United States, be aware that your information may be transferred and processed in the U.S., where data protection laws may differ from those in your country.

Third-Party Links

Our Site may contain links to external websites or services not controlled by us. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: drjocha@ohmmedspa.com
Phone: 619-604-3309

SMS Text Messaging Terms of Service

Introduction

Ohm Med Spa ("we," "us," or "our") provides SMS messaging services to facilitate communication with our customers. By opting into our SMS service, you agree to these Terms of Service. 

SMS for Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communication 

Upon consenting to receive text messages from Ohm Med Spa, you may receive communications related to the following:

• Appointment confirmations and reminders
• Responses to service-related inquiries
• Payment-related notifications

We do not send marketing, promotional, or advertising messages through this service.

• Standard messaging and data rates may apply as determined by your mobile carrier.

Message Frequency

Our SMS message frequency is estimated to be 1 to 3 text messages daily across all users.

Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure, and whether the message is sent domestically or internationally.

Opt-In Method 

Ohm Med Spa obtains consent for SMS text messaging from our customers by verbal consent at the time of service or inquiry. Customers may opt-in for SMS messaging from Ohm Med Spa verbally during a call initiated through our website at ohmmedspa.com. During the call, customers will be asked: “Do you agree to receive texts from Ohm Med Spa? Message frequency varies. Messaging and data rates may apply. Text HELP for help, text STOP to opt out. See our privacy policy at https://ohmmedspa.com/pages/privacy-policy. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

Opt-out

Customers can opt-out of SMS messaging from Ohm Med Spa by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START

 Standard Messaging Disclosures

Messaging frequency may vary.

Message and data rates may apply.

To opt-out at any time, text STOP.

For assistance, text help or visit our website at ohmmedspa.com.

Visit  https://ohmmedspa.com/pages/privacy-policy for privacy policy and for Terms of Service.

Support & Contact Information

If you need assistance, reply with HELP or contact us at:
Phone: 619-604-3309
Email: drjocha@ohmmedspa.com

By using our SMS service, you acknowledge and agree to these Terms of Service.